Your information,
and how we handle it.
A general description of what this site may collect, how it may be used, and how to get in touch about it.
This policy describes, in general terms, how Eastside Speedshop LLC (“Eastside Speedshop,” “we,” “us”) may handle information submitted through this website. It is intended as a general description of our practices rather than a guarantee about any particular piece of information, and our practices may change over time.
1. Information you may provide
The appointment request form on this site may ask for information such as:
- Your name
- Your phone number and email address
- Details about your vehicle, such as year, make, model and type
- The service you are interested in and any preferred timing
- Anything else you choose to include in the free-text field
Please do not send payment card numbers, bank details, government identification numbers, or other sensitive information through this form. It is not intended for that purpose.
We may also receive information you provide when you call, email, or visit the shop.
2. Information that may be collected automatically
The website does not currently use cookies, browser storage, advertising pixels, or an analytics package, and does not currently track visitors across other websites. This may change if the site adds new functionality in future, in which case this page would be updated.
Some information may be recorded automatically for security and reliability purposes, such as a one-way hashed version of an IP address used to limit repeated automated submissions, and standard server logs kept by our web host. Records of this kind are generally short-lived.
3. Third-party content on this site
Some elements of this site, such as web fonts and an embedded map, may be loaded from third-party providers. Where that happens, those providers may receive your IP address and basic browser information, and may set their own cookies, under their own privacy policies rather than ours.
Links to social media or review platforms are ordinary links. We do not share information with those platforms unless you choose to visit them.
4. How information may be used
- To respond to enquiries and arrange appointments
- To contact you about your vehicle, an estimate, or work in progress
- To create and maintain customer, vehicle and service records
- To keep internal records of enquiries received
- To help protect the site against spam and misuse
- For other purposes reasonably related to operating the business, or as permitted or required by law
We do not sell personal information collected through this website.
5. Service providers
Information submitted through this site may be processed by third-party service providers that support our operations — for example, providers of email delivery, data storage or backup, shop management or scheduling software, and website hosting. These providers may change from time to time.
Information may also be disclosed where we believe it is required by law, requested by a public authority, or reasonably necessary to protect our rights or the safety of others.
6. Calls and text messages
If you provide a phone number, you are asking us to contact you about your enquiry, and we may contact you by phone or text message about your appointment, an estimate, or work on your vehicle. Message and data rates may apply.
Any promotional messaging, if offered in future, would be separate and optional, and would include a means of opting out.
7. Retention
Information is generally retained for as long as it is reasonably needed for the purposes described above, or for as long as required or permitted by applicable law. Retention periods may vary depending on the type of record.
8. Security
We take reasonable measures intended to protect information submitted through this site, including serving the site over an encrypted connection and limiting access to business records. No website or business can guarantee complete security, and information is provided at your own risk.
9. Your choices
You may contact us to ask what information we hold about you, to request a correction, or to request deletion of information we are not required to retain. You may also ask us to stop contacting you, except where we need to reach you about a vehicle in our care.
We will respond to requests of this kind as required by applicable law. Depending on where you live, you may have additional rights — let us know what you are asking for.
10. Children
This site is intended for adults arranging vehicle service. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, please contact us.
11. Third-party links
This site may link to websites we do not operate. We are not responsible for their content or privacy practices, and this policy does not apply to them.
12. Changes
This policy may be updated from time to time. The version published here is the version that applies, and the date shown above indicates when it last changed.
How to reach us
Eastside Speedshop LLC
9119 222nd St SE, Woodinville, WA 98077
Phone: (425) 270-7462
Email: service@eastsidespeeds.com